{"id":17701,"date":"2023-05-27T06:34:01","date_gmt":"2023-05-27T12:34:01","guid":{"rendered":"https:\/\/www.cayebank.bz\/diretor-de-atendimento-ao-cliente\/"},"modified":"2024-05-20T16:18:17","modified_gmt":"2024-05-20T22:18:17","slug":"diretor-de-atendimento-ao-cliente","status":"publish","type":"page","link":"https:\/\/www.cayebank.bz\/pt-br\/diretor-de-atendimento-ao-cliente\/","title":{"rendered":"Diretor de atendimento ao cliente"},"content":{"rendered":"\t\t
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Diretor de atendimento ao cliente<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Diretor de atendimento ao cliente<\/h1>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Descri\u00e7\u00e3o do cargo: <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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O Diretor de Atendimento ao Cliente ser\u00e1 respons\u00e1vel pelo estabelecimento de novas contas de clientes. Respons\u00e1vel pelo crescimento da base de clientes no que se refere a responder prontamente aos contatos, processar com efici\u00eancia as solicita\u00e7\u00f5es dos clientes, dar boas-vindas aos novos clientes e fornecer suporte aos clientes existentes, conforme necess\u00e1rio. Esse cargo se reporta ao Gerente de Servi\u00e7os ao Cliente e \u00e9 respons\u00e1vel por gerenciar o suporte di\u00e1rio de muitos dos clientes do banco.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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As responsabilidades incluem e n\u00e3o se limitam a: <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tVoc\u00ea \u00e9 respons\u00e1vel pelo acompanhamento de leads de clientes, pelo gerenciamento de aplicativos de clientes e pela integra\u00e7\u00e3o total de novos clientes.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tGerencie as solicita\u00e7\u00f5es di\u00e1rias de atendimento ao cliente do banco com foco no fornecimento consistente de uma excelente experi\u00eancia ao cliente. <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tApoiar os membros da equipe para garantir o sucesso das metas planejadas de abertura de contas. <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tGarantir a conformidade total com as pol\u00edticas, os procedimentos e os processos do Caye International Bank. <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tCapacidade de trabalhar de forma independente e de assumir a responsabilidade pelos problemas, incluindo o gerenciamento preciso e adequado de registros e a resolu\u00e7\u00e3o com tato de d\u00favidas e escalonamentos de clientes do banco. <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tAjude a gerenciar todos os recursos do departamento para apoiar a abertura planejada de contas.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tAuxiliar a equipe de atendimento ao cliente na manuten\u00e7\u00e3o adequada dos arquivos dos clientes. <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tFornecer suporte ao departamento de opera\u00e7\u00f5es no gerenciamento de transfer\u00eancias iniciais de fundos de contas, respondendo a clientes priorit\u00e1rios e dando suporte \u00e0 equipe de opera\u00e7\u00f5es, conforme necess\u00e1rio. <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tTrabalhar proativamente para simplificar o processo de solicita\u00e7\u00e3o de conta para melhorar a efici\u00eancia operacional e oferecer melhor atendimento ao cliente. <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tCumprir todas as normas, pol\u00edticas e procedimentos banc\u00e1rios internacionais. <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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    Qualifica\u00e7\u00f5es: <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Voc\u00ea deve ter um diploma de associado, experi\u00eancia banc\u00e1ria e conhecimento da pol\u00edtica e dos procedimentos de AML\/CFT. Isso O cargo requer um indiv\u00edduo autodidata que demonstre um excepcional suporte de atendimento ao cliente e inspire <\/span>e inspire outras pessoas, liderando pelo exemplo.<\/span><\/p>\n

    O sal\u00e1rio ser\u00e1 determinado pela experi\u00eancia e credenciamento do candidato.<\/p>\n

    Envie seu curr\u00edculo para careers@cayebank.bz.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    Diretor de atendimento ao cliente Diretor de atendimento ao cliente Descri\u00e7\u00e3o do cargo: O Diretor de Atendimento ao Cliente ser\u00e1 respons\u00e1vel pelo estabelecimento de novas contas de clientes. Respons\u00e1vel pelo crescimento da base de clientes no que se refere a responder prontamente aos contatos, processar com efici\u00eancia as solicita\u00e7\u00f5es dos clientes, dar boas-vindas aos novos […]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"content-type":"","footnotes":""},"class_list":["post-17701","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.cayebank.bz\/pt-br\/wp-json\/wp\/v2\/pages\/17701","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cayebank.bz\/pt-br\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cayebank.bz\/pt-br\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cayebank.bz\/pt-br\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cayebank.bz\/pt-br\/wp-json\/wp\/v2\/comments?post=17701"}],"version-history":[{"count":1,"href":"https:\/\/www.cayebank.bz\/pt-br\/wp-json\/wp\/v2\/pages\/17701\/revisions"}],"predecessor-version":[{"id":17714,"href":"https:\/\/www.cayebank.bz\/pt-br\/wp-json\/wp\/v2\/pages\/17701\/revisions\/17714"}],"wp:attachment":[{"href":"https:\/\/www.cayebank.bz\/pt-br\/wp-json\/wp\/v2\/media?parent=17701"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}