Loans/Credit Officer

Job Description:

To facilitate lending for clients by assessing creditworthiness and processing of loan applications, evaluating risks and ensuring clients acquire loans in a timely manner, while ensuring adherence to and compliance with policies and regulations. This position requires a self-driven individual who exhibits exceptional client service support and inspires others by leading by example.

Responsibilities include and are not limited to:

Evaluate credit worthiness by processing loan applications and documentation within specified limits
Interview applicants to determine financial eligibility and feasibility of granting loans

Determine all applicable ratios and metrics and set up debt payment plans
Communicate with clients either to request or to provide information
Present loan applications to the Credit Committee for approval
Complete loan contracts and counsel clients on policies and restrictions
Update job knowledge on types of loans and other financial services

Maintain and update account records
Assess customer needs, explore all options and introduce different types of loans
Develop referral networks, suggest alternate channels and cross-sell products and services to accomplish quotas
Go the “extra mile” to build trust relationships, customer loyalty and satisfaction throughout the process
Operate in compliance with laws and regulations and adhere to lending compliance guidelines

Monitor loan delinquency reports
Work closely with the Operations Department

Qualifications:

Bachelor’s degree

Proven working experience as a Loan Officer
Familiarity with computers and banking applications/software
Solid understanding of direct/indirect lending products and practices
Excellent communication and interpersonal skills
Customer satisfaction orientation and sales competencies

Ability to work in a goal oriented environment
This position requires a self-driven individual who exhibits exceptional client service support and inspires others by leading by example.